Job Description
JOB SUMMARY
The Vice President Client Lead for Healthcare (HCP/DTC) plays a pivotal role
in driving sales and revenue growth within an assigned set of existing
accounts. The key responsibility is to work directly with client stakeholders
to expand the utilization of Epsilon's marketing and advertising technology,
data, and identity solutions to drive client business outcomes. This role will
collaborate with various teams, including solution consultants, customer
success, pricing, product, client engagement, and solution delivery.
DUTIES & RESPONSIBILITIES
Drive profitable account revenue growth: Educate key stakeholders on
Epsilon capabilities; identify / develop / shape / close opportunities to
grow Epsilon's footprint and generate revenue growth.
Build customer relationships: Establish and maintain strong
relationships with key stakeholders, decision-makers, and influencers
within assigned accounts. Understand their unique challenges,
requirements, budgets, and tailor sales approaches to meet their specific
needs. Be a trusted partner to key stakeholders, bring expertise and
thought leadership to solve their critical business issues. Influence the
strategies of assigned accounts to drive positive business outcomes and
grow Epsilon's footprint. Lead quarterly client business reviews.
Develop strategic account plan and sales strategies: Develop
strategic account development strategies, formulate strategic sales plans
to drive revenue growth within assigned accounts, develop sales tactics
and action plans aligned with the overall business objectives; communicate
the account vision to internal teams.
Work collaboratively: Work closely with sales, marketing, product,
finance, and delivery teams to align strategies and coordinate efforts
effectively.
Interact with Publicis teams: Work with client leads for other
Publicis agencies to collectively support Groupe level new business
pitches, joint client reviews, and provide thought leadership.
Negotiate contracts: Work with legal, pricing, delivery, and product
to create and negotiate all contracts for assigned accounts.
Forecast pipeline and revenue: Utilize opportunity management
solution to provide up-to-date information about opportunities for
assigned accounts, participate in pipeline reviews; utilize revenue
forecasting solution to provide revenue forecasts for assigned accounts,
participate in revenue forecast reviews.
Stay Abreast of Industry Trends: Understand the industry for assigned
accounts, stay up to date on industry developments, changes in
regulations, and new emerging opportunities. Understand how Epsilon
solutions support the industry.
KNOWLEDGE, SKILLS, ABILITIES
In-depth knowledge of the Healthcare industry dynamics, trends, and
customer needs for Healthcare Professionals (HCP) and Direct-to-Consumer
(DTC).
In-depth knowledge of data-driven marketing and application of marketing
strategies, tactics, and technology to drive business outcomes.
Excellent analytical and problem-solving skills to identify opportunities
and drive effective strategies.
Strong communication and presentation abilities to articulate complex
concepts and ideas clearly.
Collaborative and team-oriented mindset to work effectively with cross-
functional teams.
Results-oriented with a track record of achieving sales targets and
business objectives.
Adaptability and ability to thrive in a fast-paced and dynamic
environment.
Proficiency in using CRM tools and sales analytics software.
EDUCATION & EXPERIENCE
Bachelor's degree in Business, Marketing, or a related field (advanced
degree preferred).
15 + years of proven experience in leading client relationships to drive
growth within Healthcare, Pharmaceutical, or Life Sciences at an agency or
consulting company within the MarTech/AdTech space.
Additional Information
About Epsilon
Epsilon is a global advertising and marketing technology company positioned at
the center of Publicis Groupe. Epsilon accelerates clients' ability to harness
the power of their first-party data to activate campaigns across channels and
devices, with an unparalleled ability to prove outcomes. The company's
industry-leading technology connects advertisers with consumers to drive
performance while respecting and protecting consumer privacy. Epsilon's
people-based identity graph allows brands, agencies and publishers to reach
real people, not cookies or devices, across the open web. For more
information, visit epsilon.com.
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Our Culture : https: // www. epsilon.com/us/about-us/our-culture-epsilon
Life at Epsilon : https: // www. epsilon.com/us/about-us/epic-blog
DE &I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR : https: // www. epsilon.com/us/about-us/corporate-social-
responsibility
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories. Epsilon will provide accommodations to applicants
needing accommodations to complete the application process.
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