Tools Of The Trade: When To Use ChatGPT And When To Use Google

However, at the end of the day, ChatGPT is best for informational queries, while Google is still the best place for transactional queries. Where ChatGPT Fails, And Google SucceedsWhile ChatGPT is a powerful tool for answering informational queries, it is unsuitable for transactional queries. For transactional queries, search engines like Google are the go-to option. They can be used to answer customer queries, provide customer support, and assist with transactions. Chatbots that use ChatGPT technology can provide more accurate and personalized responses to users, making them valuable business tools.