The most valuable platforms will utilize deep listening solutions that ensure you are tapping into all of the online chatter about your client’s brand. Deep listening to customer feedback provides valuable information about how your client’s brand is performing. How is AI integrated into the platform and what measures are implemented to ensure that the AI is integrated responsibly? AI-powered brand intelligence platforms can have a positive impact on the online customer experience. Recommendation: Use An Integrated SolutionYour online reputation management platform should keep all of a brand’s listing data current and accurate.