In this post, we’ll explore what a review app is and how it can help you manage your business reviews. How Review Apps WorkAs mentioned, a review app—like Semrush’s Review Management tool— synthesizes reviews from multiple platforms, centralizing them in one place. Improve Customer EngagementA quick response to a negative customer review can turn a bad customer experience into a positive one. Use the Semrush Review Management App for Easy MonitoringSemrush’s Review Management tool simplifies online review management for businesses. Click on the “Not Replied” filter option at the top of the Review Management section to view only unresolved issues.