Meta apologizes after ad error causes campaigns to overspend by ‘thousands’

February 19, 2024

Meta issued an apology to advertisers following an Ads Delivery outage that resulted in campaigns overspending by “thousands.”The tech giant confirmed that services are now restored and expressed regret for any inconvenience caused to advertisers. If you were affected by the Ads Delivery outage, applying for a refund is necessary, but it’s important to note that payment is not guaranteed. Answer support questions politely, considering their potential unfamiliarity with Meta ads and the outage. Hott concluded:“Hopefully you’ll get to a point where they ask for the amount you are requesting for a refund. Several advertisers claimed to have lost thousands as a result of the Meta Ads Delivery outage.

The source of this news is from Search Engine Land