How to Respond To Negative Reviews: 6 Best Practices

In this post, we’ll show you how to respond to negative reviews on Google and other platforms. Why You Should Respond to Negative ReviewsTaking the time to engage with negative customer comments demonstrates your business’s dedication to customer satisfaction and getting things right. 6 Tips for Responding to Negative ReviewsWondering how to respond to a negative review? As a rule, you should aim to respond to negative reviews within seven days, if not sooner. To filter between positive and negative reviews, select the corresponding status in the top-right corner of the “Reviews” section.