Google will issue advertisers credit refunds after overcharging error

February 19, 2024

Google will be providing credit refunds to advertisers who were overcharged due to a technical glitch. The error affected a small number of campaigns within Display and Video 360 that ran from July through to December last year. If your campaigns were affected by the technical glitch, make sure to contact Google to get the credit refund process started. Google sent emails to affected advertisers, notifying them of overcharges caused by the technical glitch, reports Ad Age. Google advised affected advertisers to contact their sales teams for more information.

The source of this news is from Search Engine Land