Google Updates Product Ratings Policies On Automated AI Content

Google has updated its Product Ratings policies, effective August 28, 2023, on artificial intelligence (AI) and automated content. Automated Content: We don’t allow reviews that are primarily generated by an automated program or artificial intelligence application. Additional Product Rating GuidelinesExisting Product Ratings policies aim to maintain the authenticity, legality, and ethicality of the reviews on their platform. To protect reviewers, the policy prevents sharing personal and confidential information, phone numbers, email addresses, or URLs in the review content. Maintaining AuthenticityGoogle’s updated policies highlight the growing need for genuine, human-created content that can be easily distinguished from automated AI-generated content.