Google Ads has started rolling out its paid customer support service for small businesses. :As you can see in the image above, the enhanced customer service pilot is located in a box to the right of the Google Ads screen. To book a one-on-one consultation with a Google Ads rep, you simply need to click on the icon and pay a fixed fee of $50 per call. Small business owners using the program can get specialized advice faster by using this premium service, which has historically only been accessible to Google Ads’ biggest clients. In time, Google hopes to roll the service out to more small- and medium-sized businesses.