B2B ecommerce best practices are guidelines that help businesses with ecommerce sites more successfully sell products to other businesses. Here are 18 ecommerce best practices B2B businesses can use. Review your site search data—the terms people use in your site’s search function—to see which search terms people use to find what they need. If your analytics doesn’t collect site search data, reach out to a developer to set it up for you. For superb customer support, make sure:Support staff members are knowledgeable Avenues for support are accessible Questions are answered in a timely mannerKnowledgeable Support StaffMake sure you have a dedicated customer support team.