Job Description
We may be the most important Internet company you've never heard of. Join our
team for your chance to work in the digital marketing space and solve
meaningful problems on a massive scale—and have fun doing it. We are looking
to expand our Data Center team in Virginia. This person will be the point of
contact for all new builds, expansions, planning and day to day operations.
Responsibilities
Candidate will be responsible for running the day-to-day operations of the
data center. Will assist team members with new builds in remote sites. Work
with different departments within the company to deploy new environments. This
person will be onsite in the data center, will be responsible for receiving
new equipment, planning rack layouts and infrastructure cabling. Maintaining a
clean and organized data center is a must.
Minimum Qualifications
8 Years data center experience
Knowledge of Dell PowerEdge Servers
Knowledge of Dell iDRAC
Knowledge of data center power types and standards
Ability to lift 50 pounds.
Preferred Qualifications
Linux OS experience
Dell Openmanage Enterprise experience
Dell Openmange
Daily Job Duties:
Hardware installation & decommission of enterprise servers and cabling
infrastructure.
Troubleshooting and repair of data center hardware and networking
infrastructure.
Rack and stack of data center equipment, including but not limited to
servers, networking devices, monitoring systems and other equipment.
Rack installation including putting racks in place, cabling, power up and
handoff of servers to internal provisioning teams.
Monitoring of DC environments using monitoring tools
Monitoring and respond in a ticketing environment that is used and
monitored by multiple internal owners and teams.
Documentation of activities and create/modify SOPs.
Decommission life cycle of data center hardware.
Inventory process, order replacement parts and return failed parts as
required.
Structured cabling, labelling, and troubleshooting of fiber/copper/telecom
cables.
System power supplies and cabling installation, troubleshooting and
repair.
Be able to execute small projects on your own and work with your manager
in planning and executing larger local projects.
Responsibilities:
Show professionalism on your daily data center routine activities.
Receive/ship data center equipment as needed.
Install, Remove, Troubleshoot hardware in data centers racks without
disturbing other hardware and critical infrastructure on site.
Maintain asset inventory and update internal applications as needed.
Be accessible via cell phone and willing to work onsite as needed.
Participate and complete training that aligns with corporate objectives to
bridge skill gaps and learn new relevant technologies.
Act within Service Level Agreements (SLA) on the tickets assigned to you
in your space.
Requirements:
Knowledge of server/storage/network hardware.
Excellent time management skills.
Detail-oriented with excellent organizational skills.
Be a good team player.
Strong interest in learning new DC concepts.
Dependable and trustworthy.
Process oriented.
Must be able to lift 75 lbs.
Strong verbal and written communication skills
Required Skills:
8+ years working in an IT environment.
Troubleshooting Experience on servers, networking devices and IT
equipment.
Inventory management experience. Ordering, receiving, and shipping server
parts.
Ability to prioritize work based on business needs and urgency.
Ability to communicate and write effectively in both verbal and written
communication mediums.
Experience taking on-call shifts and ability to respond to critical events
as needed.
Experience escalating issues to Sr. onsite staff and management as needed.
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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