The Senior Human Resources Generalist position is a key role that partners
with management on business decisions related to people strategy and supports
all Human Resource-related activity for internal client groups.
Responsibilities include an emphasis on strategic people partnership and a
focus on employee relations management and performance management. Through
active listening, sound advice and effective coaching, the Sr HRG will build
trusted relationships with and be sought for advice from leaders, managers,
employees and HR Centers of Excellence . The position will also be the
direct manager of a Human Resources Coordinator so it will require providing
coaching, development and feedback.
Interact and engage with all levels of associate population. Additionally,
be able to influence without direct authority across a dynamic highly
matrixed, team environment
Support, investigate, counsel, and coach in the following ways:
Conduct investigations on claims received
Prepare and execute RIFs and involuntary terminations
Work with managers to create and deliver written disciplinary actions
Ensure that employees receive timely, objective and actionable feedback
Assist in maintaining a positive work environment
Work closely with management and employees to improve work relationships, increase employee engagement and morale, and increase productivity and retention.
Partner with managers on delivering and maintaining Performance Improvement Plans
Responsible for day-to-day and project based involvement with other HR
Centers of Excellence, including Talent Acquisition, Benefits, Payroll,
Talent Management, Learning and Organizational Development, DEI and
Drive and provide feedback to COE's to continuously improve overall HR
initiatives such as: annual merit process, performance management
lifecycle, mentoring, recognition initiatives, HRIS reporting, associate
survey reporting, etc.
Ensure adherence to company policies and procedures. Apply knowledge of HR
practices & principles and the laws and regulations affecting HR.
Support in-person initiatives in Wakefield office and occasionally the
Serve as first point of contact and go-to HR contact for Wakefield and
Data-Driven Leader - Run various HRIS reports to create routine and ad hoc
reports for your needs, and your clients' needs including turnover
analysis, recognition reports, promotion reports, etc. Gain insights to
drive business decision and transformations
Ability to manage multiple demands simultaneously and meet aggressive
Keep your fingers on the pulse of the organization by conducting exit
interviews and stay interviews; provide feedback to your clients on key
themes while maintaining the confidentiality of individuals. Document
resignation trends and coach leadership on ways to minimize voluntary
Coach and advise employees on problem resolution; help them identify
solutions and encourage them to constructively resolve conflicts.
Continuously look for and recommend the most efficient organizational
design. More tactically, will need to coordinate employee transfers or
promotions into open positions, working with managers to ensure smooth
transitions, and provide feedback on resulting salary changes as needed.
Client-centered approach; acknowledge and/or respond to inquiries from
clients and colleagues promptly.
Leverage HR knowledge to partner with the business on special initiatives,
org restructuring, workforce planning and succession management.
Ability and interest to learn the business' core functions, culture,
industry and competition.
Perform other duties as assigned.
Bachelor's degree in related field
5-7+ years of cumulative HR experience with at least 3-5 years in an HR
Ability to travel occasionally, including providing local on-site support
to the Wakefield, MA office and occasionally the Boston, MA office
Proficiency with standard computer applications (MS Office) and HRIS
databases (SAP preferred).
Strong Excel skills preferred.
Strong interpersonal and relationship-building skills including comfort
presenting to and partnering with senior leaders across the organization.
Ability to analyze data and recommend changes based on the analysis.
Strong ability to proactively identify and implement effective solutions
Self-starter with a drive for results
Leads programs and projects through to completion.
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.