Job Description
A successful candidate will be responsible to manage an existing book of
accounts and onboard new accounts within the Retail markets. Candidate will be
the main point of contact for assigned accounts working with internal
partners, other lines of business, and clients directly. They will be
responsible for growing revenue on a book of accounts. Focus on identifying,
developing, and presenting value-driven, client-centric marketing solutions
that leverage Epsilon's premier data assets across all activation channels
(direct mail, digital, advanced TV, email, etc.) and Data Enhancement of our
third-party data on client files,
Responsibilities
Account Revenue generation to achieve assigned revenue quota.
Provide strategic plan for accounts and execute against plan.
Outlines strategic opportunities for the client across all product lines and channels – digital, social, email, and direct mail
Increase Epsilon Market Share on assigned book of clients
Responsible for 100% product penetration within accounts
Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Develops plans to sell strategic products in assigned territory and assists R&D in the market analysis of potential products.
Creates/maintains both vertical and horizontal client contact
relationships, at mid-level management and above. Obtains and maintains
significant client communications
Works closely with client to oversee day-to-day relationship. Provides products and service to customers in such a way to ensure 100% client retention and client reference-ability to aid in the sales effort
Ensures customer satisfaction with Epsilon solutions
Manages day-to-day dialogue with client contacts.
Develops deal terms and completes contract negotiation
Consult with Product Management and Data Strategy Teams
Collaborate in Epsilon Cross Sell initiatives with Epsilon Tech and DMS
teams; secure data revenue
Collaborate with Publicis agency for optimal data strategy and revenue
Accurate and timely forecasting in the Salesforce system.
Serve as internal liaison to other functional groups.
Conducts face-to-face and phone client meetings on an on-going basis as
needed.
Travels as appropriate to client size (may be up to 50%).
Provides follow-up to all meetings within 48 hours.
Reviews and prioritizes deliverables from each meeting
Manages the process for client orders.
Utilization of Internal Epsilon Systems:
Order Management System
CRM - Client contact and communication system
Forecasting system
Demonstrates solutions-oriented consultative sales approach to growing
their book of business
Insures timely and accurate invoicing
Initiates pricing incentive recommendations internally and externally to
meet annual Epsilon objectives
Provides first-level sales management to insure minimum achievement of
100% of quota
Leads sales presentations on key accounts at all levels including Director
level, superior communication and negotiation skills
Primary contact within client company at most organizational levels
Mentors junior associates on the Retail/Travel/Restaurant sales team and
participate as needed in the Data Mentor Program
Experience and Qualifications
Bachelor university degree preferred
7-12 years related industry experience
Strong analytical skills with high attention to detail
Knowledge & Skills
Direct Marketing, Data Management or Marketing experience and skills to
contribute to development of company objectives and principles and to
achieve goals in creative and effective ways.
Ability to multi-task
Able to work independently
Excellent problem-solving skills
Able to adapt to rapidly changing expectations
Effective organizational skills and time management
Exceptional communication and presentation skills
Drive business development plans and pitches
Develop and deliver effective presentations
Uses analytics and insights to develop opportunities and solutions for
clients
Candidate must be skilled in Salesforce.com, MS Office Suite, Social Media
& social selling techniques
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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