Job Description
Job Overview
You will be a key member of the Product Operations in support of Epsilon
Product organizations. Your focus will be on the continuous improvement of our
production processes. The person accepting this role should have experience
with strategy, planning, execution, process improvement, and Go-to-Market;
leveraging these experiences to be an enabler for change to resolve
inefficiencies in our processes and provide opportunities to improve on how we
work and meet the needs of our teammates and clients.
This role is for someone who thrives in an ambiguous environment, empowered by
change, an entrepreneurial thinker, is a problem solver, and drives proven
business outcomes.
Responsibilities May Include:
Drive the end-to-end implementation of large-scale, high-impact programs
that are essential to the success of Epsilon.
Promote operational excellence: identify and execute opportunities to
optimize our organizational systems and processes.
Collaborate and maintain regular communications with key team members
across the Epsilon organization; demonstrated capabilities as a solid
communicator, both written and verbally.
Ensure stakeholders and functional partners are aligned on key objectives
for the Product and Product Marketing organization.
Leveraging key insights from the business and product performance work
with cross-functional partners to identify opportunities and recommend
prioritization of product, strategy, and process initiatives.
Work closely with a cross-section of functions and geographies and lead
distributed teams through influence to accomplish these programs.
Requirements:
Bachelor's degree or equivalent experience
5+ years of experience
Specific Skills & Abilities:
Self-motivated, detail oriented, and precision driven. Able to learn and apply new technologies.
Thrives in an ever-changing environment, often having to step into the “unknown” to solution new processes for new and evolving products.
Ability to collaborate, providing examples of collaboration across organizations.
Ability to identify blockers and facilitate progress.
Ability to analyze data and feedback from multiple sources to understand trends and drive impactful changes.
Strong interpersonal skills, including excellent written and oral communication skills.
Experience defining, documenting, and deploying organizational processes.
Experience in identifying inefficiencies and alternatives for improvement for best practices.
Experience managing multiple simultaneous projects across development and in production.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Proven track record in defining, enforcing, and tracking key business metrics.
Ability to adapt communication style to various organizational levels from team members to executives.
Experience working with and managing processes in workflow management systems.
Experience in a Product-led organization, either as a product manager or program manager or both is a plus.
Experience in digital media and marketing technology is a plus.
Experience with Jira is a plus.
Experience with Pragmatic Framework is a plus.
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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