This role requires 2 days in office a week in our headquarters located in Granville, OH.
What You'll Do:
The Local Search Specialist manages the digital marketing strategy for our client. They work in a team to communicate the value of local search marketing and work on behalf of the client to identify and deliver SEO strategies to help them reach their business goals. The Local Search Specialist is responsible for retaining the clients of the Local Team as well as providing additional product and service recommendations.
About You:
You are friendly, engaging and prefer to work in a fast-paced, evolving environment. You are curious to learn and have a passion for helping small to medium sized business owners. You prefer a culture that is collaborative and team oriented.
Professional verbal and written communication skills
Detail oriented
Ability to switch focus quickly
Comfortable working in a blend of inbound/outbound calls to clients as well as email and text.
Capable of having quality conversations that lead to happy clients, yet sometimes challenging, with an exceptional level of customer service and focus
Ability to analyze data and be a creative problem solver
Collaborative with the team and interdepartmental communication
Self-motivated across many work environments
Computer/Tech savvy
We'd love to consider you if you have ever worked as a:
Entry Level Account Manager
Tier III Call Center Representative
Digital Marketing Specialist