Key Account Manager

SQ Digital
April 18, 2024
Offerd Salary:£25,000 – £35,000
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Key Account Manager

Key Account Manager About US

SQ Digital is a digital marketing agency with an outstanding track record of boosting sales and profit for SMEs throughout the UK and beyond. Established in 2000 in Lancaster, as one of the first SEO agencies in the UK, we continue to provide bespoke digital marketing solutions to small and medium-sized businesses.

We're looking for an ambitious Key Account Manager to join our growing team.

Key Responsibilities:

As our new Key Account Manager , following training, you'll be able to:

  • Understanding our customers' goals and needs to help generate business growth through a comprehensive digital marketing strategy.
  • Understanding the customer's competitors and the industries they are involved in.
  • Identifying areas of opportunities to boost growth for clients and SQ Digital.
  • Ensuring that outstanding customer service & experience is delivered from the onboarding process and throughout the management and delivery of campaigns.
  • Build strong relationships and collaborate with the relevant SQ Digital teams to ensure cohesive and effective campaigns.
  • Ensuring communication with your customers is constant, regular, and accurate.
  • Ensuring all documentation to customers provides actionable insights, is accurate, on time and in line with their business needs.
  • Positively representing SQ Digital at events such as seminars and networking events.
  • Continuously making recommendations to improve the workflow, process, and services within SQ Digital.
  • Knowledge and Experience:

    As part of our Account Management team, you will manage the relationships of a portfolio of new and existing clients to build lasting relationships and establish business growth for both our clients and SQ Digital. A focus on growth is key, with our targets keen, so a commercial mindset is required.

    Ideally, you'll have Account Management and Digital Marketing experience. If you have a challenge-ready mindset and an unwavering commitment to giving your all, then we would be delighted to consider you for this exciting role if this sounds like you. Join us and take your career to the next level!

    Other skills we're looking for include:

  • Previous experience in growing and developing customer accounts from a Sales and Customer Service perspective is essential.
  • Is commercial and results driven.
  • Experience in engaging with Directors and senior-level contacts.
  • Excellent project management skills.
  • Excellent communication skills, both written and verbal.
  • Can deliver engaging presentations.
  • Takes personal ownership for doing an outstanding job.
  • Enjoys working as part of a team.
  • Desirable but not Essential:
  • Have a good understanding of all aspects of digital marketing.
  • Experience implementing digital marketing strategies and techniques for customers desirable but not essential.
  • What's in it for you?

    A work environment that is both enjoyable and supportive, designed to help you reach your career objectives. Our team constantly arranges fun social events, and you'll have opportunities to get involved with our chosen charity partner, St John's Hospice, through volunteering days and company fundraising.

    As if that weren't enough, we also provide complimentary breakfast cereals, pastries, and bottomless cups of tea and coffee to keep you energised and focused. And if you need an extra pick-me-up in the afternoon, our tuck shop is at your service, raising funds for our charity partner, St John's Hospice.

    Key Details:
  • Salary: £25,000 – £35,000 per year (dependent on experience)
  • Holidays: 33 days per year, including bank holidays
  • Hours: 37.5 per week full time, flexible start, and finish times (part- time working will be considered for the right candidate)
  • Hybrid working: Mix of office working and WFH
  • Sound like the ideal role for you?

    Apply today by sending your CV to [email protected]

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