Intern Program - Sales Operations Intern

Epsilon
April 22, 2023
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Offerd Salary:Negotiation
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Contract Type:Other
Working Time:Full time
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Job Description

Epsilon is seeking a Sales Operations Analyst to go through our Summer Internship Program. In this role you will support sales team members and related departments including marketing and inside sales worldwide. Assist other sales operations team members for several different on-going projects both in Excel and Salesforce. Act as the Tier 1 support for incoming help requests from the different sales teams.

As an intern you'll participate in a formal Intern Program , which is an 11-week summer program that aims to create a meaningful early career experience for university students. The program offers professional development & hands-on training, networking opportunities with people throughout the business including multiple projects & social events, and the consideration for full-time employment.

Duties & Responsibilities

  • Tier 1 support for basic Salesforce help requests
  • Work with data from Salesforce into Excel for different types of projects
  • Standardize information to import data from Excel into Salesforce
  • Create new user profiles based on the role and access needed
  • Update active users within Salesforce
  • Edit training and process documentation
  • Update tracking documents in Excel for numerous projects
  • Data analysis from Salesforce and Excel as needed
  • Preferred Qualifications

  • Bachelor's degree candidate in Business Management, Administration, Finance or other concentrations
  • Salesforce experience is preferred but not a requirement
  • Good verbal communication skills – comfortable communicating over the phone and in person with sales team members and management staff at various levels
  • Good written communication stills – ability to produce professional documents and emails
  • User support and user training experience
  • Good planning and prioritization skills – handles multiple tasks with conflicting/ overlapping timelines
  • Sets expectations appropriately and meets deadlines consistently
  • Able to effectively communicate status to management
  • Good team member – builds working relationships with team members and personnel at all levels
  • Self-starter – shows initiative
  • Good attention to detail
  • Additional Information

    When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  • Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
  • DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
  • CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
  • Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
  • Great People Deserve Great Benefits

    We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

    Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

    Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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