Job Description
The Human Resource Generalist is a key role that partners with management on
business decisions related to personnel and supports all Human Resource-
related activity for the client groups. Responsibilities will include heavy
emphasis on associate relations management and performance management.
Duties & Responsibilities
Support management in areas such as employee relations, retention, and
performance management (career development, coaching, and disciplinary
actions)
Counsel and coach managers on employee relations issues (investigations,
involuntary terminations, and performance improvement plans)
Works closely with management and employees to improve work relationships,
increase employee engagement, morale, change management, and increase
productivity and retention
Responsible for day-to-day and project-based involvement with other HR
Centers of Excellence, including Talent Acquisition, Talent Management,
and Training and Compensation • Drive overall HR initiatives (Talent
Calibration, Review process, Merit process, Audits, Mentoring, Recognition
initiatives, and MDO)
Ensures adherence to company policy and procedure and employment law
Support and provide backup on to our onboard processes for specified
office
Document resignation trends and coach leadership on ways to minimize
voluntary turnover
Liaison for benefits issues
Manage unemployment and workers comp claims
Manage Leave of Absences conversations • Support onsite training
initiatives
Support Associate Survey actions
Reporting and metrics responsibility (turnover, RFP responses,
recognition reports, promo reports, and ad hoc reports)
High level of tactical skills and the ability to work across all levels of
the organization in a matrixed, team environment
Assist, as necessary with:
Associate Relations and Performance Management
Counsel and coach managers on employee relations issues (establishing job
descriptions, investigations, involuntary terminations, and performance
improvement plans)
Monitor HR Processes for Compliance and Associate Communication
Manage unemployment and workers comp claims
Manage Leave of Absences conversations
Support onsite training initiatives
Support Associate Survey actions
Reporting and analytics - Run weekly, monthly, and quarterly reports out
of SAP for a variety of functions (finance, facilities, etc.) -
Reporting and metrics responsibility (turnover, RFP responses,
recognition reports, promo reports, and ad hoc reports)
Qualifications
Bachelor's Degree preferred or relevant work experience
Proficiency with standard computer applications (MS Office) and HRIS
databases (SAP preferred)
2-3 years of experience in Human Resources
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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