Job Description
Epsilon is currently seeking a Digital Product Associate Coordinator (AC),
with a focus and desire to work within an interactive environment. This
position will be hands-on working with project and business stakeholders to
define & execute digital projects, serving as a digital ambassador, consulting
on the implementation of digital technology, and planning, managing, and
executing projects according to negotiated timelines and budgets. The Digital
AC manages the daily responsibilities associated with delivering world-class
marketing solutions for single or multiple clients.
This role requires someone who:
Is passionate about service
Develops and nurtures collaborative relationships and has outstanding
communication skills; listens with the intent to truly connect, educate,
and make a positive impact; has a proven ability to influence others in
order to get things done, even when they have no direct line of authority
over them
Has an understanding of digital channels, including, but not limited to:
Video, Search and Social.
Understands all phases of project coordination; initiating, planning,
executing, monitoring & controlling, and closing projects; according to
strict deadlines and within tight budgets
Can manage technical documentation
Has a high bar for quality, takes ownership and drives accountability
across the organization
Has a sense of urgency, and is an adaptive self-starter with the ability
to work under project circumstances ranging from nearly-independent to
closely-managed, and is enthusiastic about tackling multiple complex
projects within a demanding, and sometimes stressful, agency environment
Pays attention to the details, but never loses sight of the big picture
Possesses strong problem-solving skills and is proficient at managing
conflicting requirements and constraints. Is able to negotiate and manage
conflict, and manage concerns that cause skepticism or uncertainty for the
customer or stakeholders
Is capable of collaboratively inventing on behalf of the client while
balancing the needs of the project, believes in constantly testing ideas,
iterating, and learning, to build on success and strengthen through
failure
Possesses a Bachelor's degree (and/or 1-3 years equivalent work
experience) in Project Management, Digital Marketing Management, Business
Management, or a related discipline.
Key Responsibilities
The following outlines the principal work & responsibilities of the job and is
not intended to be an exhaustive list.
Coordinate with staff (including direct, indirect, and matrixed) and
project timelines
Assist and coordinate project development and administrative execution
from initiation through closure; be accountable for the project along with
the project sponsor
Work with the project sponsors and stakeholders to ensure projects are
fully defined, and assist in developing any supporting documentation
needed e.g.; BRD, SOW, Brief, Project Charter, et al.
Clearly communicate expectations to project stakeholders; act as a
mediator between stakeholders and team members
Estimate project timelines, level of effort and cost
Coordinate, update and maintain project plans and schedules to keep
project teams aligned & maintain accurate project forecasts and statuses
Manage team assignments and balance workload in a deadline driven
environment
Track and report on project milestones and provide status reports to
project sponsors and stakeholders
Effectively apply our methodology and enforce project standards &
governance
Manage change control process; perform risk assessments and analysis to
identify and document impact of any proposed changes, ensure change
requests are documented and stored appropriately
Monitor performance against quality goals and implement corrective action
as needed; ensure work product accuracy before delivery to client
Build and maintain knowledge of clients' business, competition and
industry trends; provide assistance & advice to aid in developing
strategic approaches to the development of solutions
Work with outside vendors to ensure projects are completed in a timely and
accurate manner
Coordinate calendar and meeting events
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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