Job Description
The Client Account Executive (CAE) oversees and manages the workflow and
execution of various multi-channel marketing campaigns. The CAE works within
the Client Services account team to execute activities for our client
accounts. CAE responsibilities include:
Provide management of day-to-day activities of Email & DM marketing
programs by ensuring accurate, timely execution of projects, with both
internal teams and external clients
Develop and maintain relationships with clients at appropriate levels
through daily contact
Participation in project planning and scheduling
Coordinate with internal teams including production, creative, analytics,
database, PCM / email and creative regarding schedules, process, creative
and logic updates/changes and deliverables
Work closely with Account Director and internal Account Team to knowledge
share as needed
Serve as liaison between client and creative, production, and data teams
Prepare well-organized, prioritized, clear and concise memos, conference
reports and documentation
Provides direction to creative team, via Creative Brief for creative
development that reflects the client's requests
Stay current on marketing strategies and tactics and client business
Ensure client sign-off on all phases of projects are complete and on
schedule
Provide proofing and audit of campaign materials and deliverables
Update client status reports and other internal documents as needed
Assists in resolving problems with projects as they arise
Ensure projects are billed correctly at their completion
Increase efficiency and profitability of the program
Other duties as assigned
Qualifications
BS degree in Business, Marketing or Communications, or comparable
experience
2 – 5 years of experience in related account support role
Excellent written & verbal communication skills
Able to work independently, self-starter, with strong initiative
Highly organized and detail-oriented, while coordinating multiple projects
simultaneously
A strong MS Excel, Word and PowerPoint expertise is a must
Must be familiar with the use of presentations, meeting minutes, and
status reports
Automotive marketing and or digital media experience a plus
Able to work 8:30AM - 5:00PM in a team environment in the West Chicago,
IL, office as needed; otherwise Remote
Understanding of CRM/email and/or digital marketing processes a plus
Additional Information
When you're one of us, you get to run with the best. For decades, we've
been helping marketers from the world's top brands personalize experiences for
millions of people with our cutting-edge technology, solutions and services.
Epsilon's best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer actions each
day and hold many patents of proprietary technology, including real-time
modeling languages and consumer privacy advancements. Thanks to the work of
every employee, Epsilon has been consistently recognized as industry-leading
by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around the world.
Check out a few of these resources to learn more about what makes Epsilon so
EPIC:
Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon
DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility
Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the
world, and we believe in rewarding them accordingly. If you work here, expect
competitive pay, comprehensive health coverage, and endless opportunities to
advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to
discriminate against any applicant or employee based on actual or perceived
race, age, sex or gender (including pregnancy), marital status, national
origin, ancestry, citizenship status, mental or physical disability, religion,
creed, color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any other
characteristic protected by applicable federal, state or local law. Epsilon
also prohibits harassment of applicants and employees based on any of these
protected categories.
Epsilon will provide accommodations to applicants needing accommodations to
complete the application process.
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